If you want planned maintenance for the fridges, freezers, cold rooms and display units in a London restaurant, pub, shop or care home, our featured pick is Be Cool Refrigeration: its maintenance contracts combine scheduled servicing with priority emergency cover, it services every type of commercial refrigeration from prep counters to cellar coolers, and it ties servicing to Environmental Health and food safety audit readiness. Other firms suit other buyers. Kept Cold publishes per-unit maintenance prices and multi-site terms, RSI Professional publishes an itemised maintenance checklist for larger sites, Aspect suits sites that want refrigeration on a multi-trade account, ADK Kooling combines refrigeration maintenance with kitchen extract cleaning, ACL London suits shops and bars wanting a free call-out, and NTS Cooling suits retailers with display equipment.
Disclosure: This is a sponsored article. Be Cool Refrigeration paid for this placement and appears first as our featured pick. No other company on this list paid to be included, was contacted, or reviewed this article before publication.
How we built this list
We researched these companies on 7 and 8 October 2026 using desk research only. We did not sign any contract or speak to customers.
Who qualified: London-based firms that advertise planned or preventive maintenance for commercial refrigeration.
What we compared: what a maintenance visit covers, visit frequency, published prices, emergency cover linked to contracts, documentation, and equipment range.
Sources: each company’s own website. Prices and terms are company-stated and may change.
How we ordered it: Be Cool Refrigeration is first as the sponsored featured pick. The rest are ordered by how much maintenance detail they publish. We did not use a scoring model.
At a glance: refrigeration maintenance in London
| # | Company | Strongest fit | Main differentiator | Pricing basis | Key consideration |
| 1 | Be Cool Refrigeration (featured, sponsored) | Food businesses wanting servicing plus priority repairs | Contracts include priority emergency cover; all equipment types | Quoted per site; rates not published | No published refrigeration price list |
| 2 | Kept Cold | Multi-site groups | Published PPM prices; quarterly calendar | From £60 per unit + VAT; cold rooms from £120 + VAT | No AC |
| 3 | RSI Professional | Larger and industrial sites | Itemised checklist; 3 to 6 month intervals | Quoted price is final | Few clients named |
| 4 | Aspect | Sites on a multi-trade account | Accredited multi-trade contractor | From £63 per half-hour + VAT | Generalist |
| 5 | ADK Kooling | Commercial kitchens | Refrigeration PPM plus TR19 cleaning | Not publicly listed | Two addresses on site |
| 6 | ACL London | Shops and bars | Free call-out for contract customers | Rates by email | Little project evidence |
| 7 | NTS Cooling | Retailers with display equipment | Supply, install and maintain display kit | Not publicly listed; finance | Inconsistent experience claims |
All details are company-stated, checked 7 and 8 October 2026.
1. Be Cool Refrigeration | Our featured pick for food businesses that want maintenance and priority repairs in one contract
Overview
Be Cool Refrigeration is a London commercial refrigeration and air conditioning contractor based on Ludgate Hill, EC4, which says it has worked in the trade since 2004. Alongside its commercial refrigeration repair service, it offers planned maintenance contracts with scheduled servicing and priority emergency cover for restaurants, pubs, cafés, shops, hotels and care homes.
It services fridges, freezers, walk-in cold rooms, display and deli counters, bottle coolers, blast chillers, ice machines, cellar coolers and prep counters, on brands including Foster, Williams, Polar, Gram, True and Hoshizaki. Coverage runs across Greater London and into Essex, Kent and Surrey.
Key details
- Core offering: planned refrigeration maintenance, 24/7 repair, installation.
- Coverage: Greater London and the Home Counties.
- Customer fit: restaurants, pubs, cafés, convenience stores, hotels, care homes and food manufacturers.
- Pricing and terms: maintenance contracts quoted per site; repair costs confirmed before work; refrigeration rates not published.
Where Be Cool Refrigeration stands out
Maintenance and emergencies are linked. Be Cool’s contracts include priority emergency cover, so a contracted site moves up the queue when something fails. For a busy kitchen, that matters as much as the routine visit, because the cost of a breakdown is lost stock and lost service.
It frames servicing around what inspectors check. Be Cool says regular servicing catches worn door seals, weak compressors and slow refrigerant loss before they cause a breakdown, and helps businesses stay on top of Environmental Health inspections and food safety audits. Dated service records are useful evidence when an inspector asks how equipment is maintained.
What to consider
Unlike its air conditioning servicing, Be Cool does not publish a refrigeration maintenance price list, so you will need a site quote to compare with Kept Cold’s published rates. Ask what each visit includes and how often visits are scheduled.
Best fit
Restaurants, pubs and care homes that want routine servicing and faster emergency cover from the same contractor, across every type of refrigeration on site.
Website: becoolrefrigeration.co.uk
2. Kept Cold | Best for multi-site groups that want published maintenance prices
Overview
Kept Cold Ltd is a refrigeration-only repair and maintenance company with a City Road, EC1 address, covering London within the M25. It maintains cold rooms, display fridges, under-counter units, blast chillers, ice machines and prep counters for restaurants, hotels, dark kitchens and facilities management companies.
It publishes planned preventive maintenance from £60 per unit plus VAT and cold rooms from £120 plus VAT, with ice machine cleans priced separately. For accounts with three or more sites it offers a quarterly PPM calendar, consolidated 30-day invoicing and RAMS documentation.
Key details
- Core offering: planned preventive maintenance, breakdown repair, Foster equipment supply.
- Coverage: London within the M25.
- Customer fit: restaurant groups, hotels, dark kitchens and FM companies.
- Pricing and terms: PPM from £60 per unit + VAT; cold rooms from £120 + VAT; out-of-hours labour 1.5x; six-month repair guarantee.
Where Kept Cold stands out
You can budget before calling. A kitchen with eight standalone units can estimate a PPM visit from the published per-unit rate, which no other firm here allows for refrigeration.
Its multi-site terms read like an SLA: quarterly visits, one monthly invoice across all sites, a two-hour emergency response target and four to six hour same-day attendance. Facilities managers can hold a contractor to that.
What to consider
It does not do air conditioning, so sites need a second contractor for AC. Response times are targets, and the strongest terms apply to accounts with three or more sites.
Best fit
Restaurant groups and FM companies that want refrigeration maintenance at known prices across several London sites.
Website: keptcold.co.uk
3. RSI Professional | Best for larger and industrial sites that want an itemised checklist
Overview
RSI Professional Ltd is an air conditioning, refrigeration and ventilation contractor based in Finchley, N3, which says it holds full Refcom certification and has more than 16 years’ experience. It maintains commercial refrigeration for retail and hospitality and industrial refrigeration for warehouses, storage, manufacturing and production.
Its maintenance scope lists cold room diagnostics, safety checks, equipment testing, chemical cleaning, and filter, drain and condensate pump cleaning. It suggests servicing every three to six months, depending on use.
Key details
- Core offering: planned maintenance, installation and repair of commercial and industrial refrigeration.
- Coverage: London, with fast-response repairs within a 50km radius.
- Customer fit: warehouses, distribution centres, food production and larger retailers.
- Pricing and terms: free site survey; the company says you will never pay more than the quoted price.
Where RSI Professional stands out
Its checklist is written down. Buyers can compare RSI’s itemised visit against other quotes and ask competitors whether they clean condensate pumps and drains, which are frequent causes of cold room failures.
It works at industrial scale, including large freezer rooms and natural refrigerant systems such as CO2 and ammonia, which most kitchen-focused contractors do not cover.
What to consider
The page shows a mobile number and a Gmail address and names no clients. Larger buyers should ask for references, insurance and Refcom registration details.
Best fit
Warehouses, production sites and larger retailers that want a defined maintenance checklist on a three to six month cycle.
Website: rsiprofessional.com
4. Aspect | Best for sites that want refrigeration on a multi-trade account
Overview
Aspect Maintenance Services Limited, trading as Aspect, is a multi-trade maintenance company based in Chessington, KT9, covering all 32 London boroughs. Its F-Gas licensed staff maintain and repair commercial refrigeration, with domestic fridges excluded, and the same account covers plumbing, electrics, drainage and air conditioning.
Aspect lists F-Gas licensing through Refcom, BESA and NAPIT registration, and CHAS, ISO 9001 and SafeContractor logos. It offers fixed prices for planned work and promises a one-hour emergency response.
Key details
- Core offering: commercial refrigeration maintenance and repair; AC; building trades.
- Coverage: all London boroughs and inside the M25.
- Customer fit: landlords, facilities teams, cafés and shops.
- Pricing and terms: from £63 per half-hour plus VAT, one-hour minimum; fixed pricing for planned work; no charge for parking, travel, Congestion Charge or ULEZ; 12-month workmanship guarantee.
Where Aspect stands out
Its accreditations fit procurement lists. CHAS, SafeContractor and ISO 9001 are common requirements for managing agents and landlords appointing contractors.
One account covers the building. A café can book the fridge service, a blocked drain and an electrical check with the same firm and the same rates.
What to consider
Aspect is a generalist, and it does not publish a refrigeration maintenance checklist. Ask what a visit covers and whether the engineer has experience with your equipment, especially cold rooms and blast chillers.
Best fit
Landlords and facilities teams that want refrigeration maintenance inside a wider, accredited maintenance contract.
Website: aspect.co.uk
5. ADK Kooling | Best for commercial kitchens that also need extract cleaning
Overview
ADK Kooling, which names A-D-K Kooling Ltd (company number 05851592), provides planned preventive maintenance for commercial refrigeration and air conditioning across Greater London, Kent and Surrey. It says it has 15 years’ experience, holds current F-Gas licences, and is a TR19 certified member of the Ventilation Hygiene Register.
Its refrigeration work covers commercial fridge repair, cold rooms, blast chillers, ice machines and cellar cooling, and it also provides TR19 grease duct cleaning and ventilation hygiene inspections.
Key details
- Core offering: refrigeration and AC PPM, repairs, TR19 duct cleaning.
- Coverage: Greater London, Kent and Surrey.
- Customer fit: commercial kitchens, hotels and public-sector catering.
- Pricing and terms: not publicly listed; free survey; quote within 48 hours.
Where ADK Kooling stands out
It can put the kitchen’s maintenance on one schedule. Refrigeration PPM, AC servicing and TR19 extract cleaning, which insurers often require, can all be booked with one contractor.
Public-sector kitchens have an appointment route through ADK’s ProcurePublic framework partnership, which can save a full tender.
What to consider
The site lists two different London addresses and describes its warranty in two ways, and it publishes no prices or service checklist. Ask for both in writing.
Best fit
Commercial and public-sector kitchens that want refrigeration, AC and extract hygiene maintained together.
Website: adk.co.uk
6. ACL London | Best for shops and bars that want contract cover without call-out fees
Overview
ACL London is a trading name of ACL Refrigeration & AC Ltd (Company No. 16021830), listed at Kemp House, City Road, EC1. It maintains, repairs, supplies and installs refrigerated display cabinets, cold and freezer rooms, counters, ice machines, bottle coolers, blast chillers and cellar coolers, as well as air conditioning.
It says it is Refcom and ACRIB certified, that its engineers have more than 14 years’ experience, and that it services equipment for customers from supermarkets to small shops. It offers a free call-out for both contract and non-contract customers.
Key details
- Core offering: refrigeration maintenance and repair; equipment supply; AC.
- Coverage: named areas across Central, West, East, North and South London.
- Customer fit: independent shops, bars, off-licences and supermarkets.
- Pricing and terms: maintenance and service charges available by email; free call-out.
Where ACL London stands out
The free call-out reduces the cost of the unplanned visits that happen between scheduled services, which can add up for a shop with older display units.
It covers bar equipment in depth, including cellar cooling, so a pub or off-licence can put bottle coolers and the cellar on one maintenance plan.
What to consider
No maintenance prices, visit checklist or project evidence are published. Ask for the contract scope and rates before signing.
Best fit
Independent shops and bars that want a maintenance arrangement with no call-out charge.
Website: airconditioning-london.co.uk
7. NTS Cooling | Best for retailers with display and specialist equipment
Overview
NTS Cooling is a refrigeration and air conditioning company with a head office on Uxbridge Road, Ealing, W5, and further offices in Gerrards Cross. It supplies, installs, maintains and repairs cold rooms, display cabinets, multideck chillers, serve-over counters, ice machines, bottle coolers and commercial fridges and freezers.
It names brands including Hoshizaki, Scotsman, Williams, Arneg, Foster and Gram, and also supplies ultra-low temperature freezers and climatic test chambers. It offers 24/7 emergency repair and an equipment finance option.
Key details
- Core offering: equipment supply, installation, maintenance and repair.
- Coverage: London and surrounding counties, from an Ealing base.
- Customer fit: supermarkets, convenience stores, restaurants and laboratories.
- Pricing and terms: not publicly listed; free quotes; finance available.
Where NTS Cooling stands out
It maintains what it supplies. A retailer that buys Arneg multidecks or serve-over counters through NTS keeps supply, installation and maintenance with one firm, which simplifies warranty claims.
Specialist freezers are covered, which matters for labs and pharmacies where temperature records are a compliance requirement.
What to consider
Its site states both “30 Years’ Expertise” and “25+ Years’ Experience”, and also lists catering equipment and property renovation services. Confirm that refrigeration engineers will carry out your maintenance visits.
Best fit
West London retailers and labs that want display or specialist equipment supplied and then maintained by the same firm.
Website: ntscooling.co.uk
What a good refrigeration maintenance visit should include
- Condenser coil cleaning, the most common cause of fridges running hot and working too hard.
- Door seal and hinge checks, since worn seals let warm air in and cause ice build-up.
- Drain and defrost checks, especially on cold rooms and freezers.
- Temperature and controller checks, with readings recorded.
- Refrigerant leak checks by an F-Gas certified engineer where the system size requires them.
- A dated written report you can show an Environmental Health officer or insurer.
Frequently asked questions
How often should commercial refrigeration be serviced?
RSI Professional suggests every three to six months, and Kept Cold runs multi-site PPM quarterly. Busy kitchens, where condenser coils clog with grease and dust, benefit from the shorter interval.
How much does refrigeration maintenance cost in London?
Kept Cold publishes PPM from £60 per unit plus VAT and cold rooms from £120 plus VAT, checked 7 October 2026. Most other firms, including Be Cool Refrigeration, quote per site.
Does a maintenance contract get me faster emergency repairs?
Often. Be Cool Refrigeration includes priority emergency cover in its contracts, and Kept Cold lists response targets for multi-site accounts.
Will maintenance help with Environmental Health inspections?
Dated service records show equipment is looked after, and regular servicing reduces the temperature failures inspectors look for.
The bottom line
For London food businesses that want routine servicing and priority emergency cover from one contractor, across every type of refrigeration on site, Be Cool Refrigeration is our featured pick. Multi-site groups that want published per-unit prices should compare Kept Cold, larger sites wanting an itemised checklist RSI Professional, and kitchens that also need extract cleaning ADK Kooling. Ask every firm for the visit checklist and a sample report before you sign.
